Warranty
🛠️ Warranty & Guarantee
We stand behind every product we sell. Each eBike, eMoto, and eScooter comes with a manufacturer-backed warranty that protects your purchase from defects in materials and workmanship.
Warranty Overview
| Product Type | Warranty Coverage | Duration |
|---|---|---|
| eBikes | Frame, motor, and battery | 1–2 years |
| eMotos | Motor, frame, and electronics | 1–2 years |
| eScooters | Frame, battery, and electrical components | 1 year |
| Accessories | Manufacturer warranty (if applicable) | Varies |
Important Notes
-
Warranty terms may vary by brand specific coverage details are listed on each product page.
-
Normal wear and tear, misuse, or accidental damage are not covered.
-
We work directly with the manufacturer to handle all warranty claims quickly and efficiently.
-
In most cases, replacement parts or repairs are provided at no cost during the warranty period.
How to Request Warranty Service
If you believe your item qualifies for a warranty claim:
-
Contact our support team at ride@spinebikes.com
-
Include your order number, a brief description of the issue, and clear photos or video if possible.
-
Our team will coordinate directly with the brand to resolve the claim fast and hassle-free.
